Terms and Conditions

1. Scope

1.1         The following General Terms and Conditions in the applicable version at the time of placing the order shall apply exclusively to the business relationship between MORA Slovenija – POSTSCRIPTUM d.o.o., Gubčeva Ulica 38, 2314 Zgornja Polskava, Slovenia(henceforth “Organisers”) and the participants in online seminars/webinars (henceforth “Customers”). We shall not acknowledge conflicting, different, or supplementary general terms and conditions, nor shall these form part of the contract.

1.2         A consumer for the purposes of these General Terms and Conditions means every natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business, or profession. Participants who take part in seminars/webinars via their employer are not consumers since in this case (for example if the employer books the seminar for their employees) it is not they themselves but rather their employer who is the contractual partner with the Organiser


2. Subject matter of the contract

2.1         The Organisers, via their platform, offer attendance seminars and online training courses, (henceforth “Events”) which are provided through various forms of teaching and methods of implementation (e.g. live online seminar/webinar).

2.3         Prices, details, and conditions for individual events can be found in the respective product descriptions in the online portal.

2.4         The presentation of Events on the Organisers’ website does not constitute a legally binding offer but instead is an invitation to place an order. The service descriptions do not have the character of an assurance or warranty.

2.5         Unless stated otherwise, all offers are valid “while stocks last”, i.e. until the maximum number of participants is reached.


3. Ordering process and conclusion of the contract

3.1         Customers can book an Event on the website. During registration, the Customer must truthfully provide all the requested personal information.

3.2         After payment is received, the invoice and subsequently the access data for the event shall be sent to the Customer’s e-mail address stated at the time of booking. The Customer agrees to keep this data safe, not to pass it on to unauthorized third parties, and to prevent third parties from gaining access to it. The Customer further agrees to ensure that the data they provide is kept up to date, especially their contact details.

3.3         After payment is received, the Organiser shall send an e-mail confirming that the order has been completed. Only then does a contract come into existence between Organiser and Customer. In this respect, MORA Slovenija (Postscriptum d.o.o.) (seminars/webinars) listed on the website do not constitute an offer in the legal sense.

3.4      Cancellation

Withdrawal from a live online seminar/webinar: Withdrawal from a seminar/webinar is possible until 7 working days before the scheduled date, participation fees will be refunded with subtraction of any banking/transfer fees.  If the booking is canceled after that time, the participation fee shall not be refunded. (If a recording is produced, this will be made available).

Instead of canceling, Participants who are unable to attend may elect to appoint a substitute, by email, who takes over all rights.


4. Prices and payment terms

4.1         Participation/booking fees can be found in the product description and exclude VAT, VAT will be added at checkout, at the statutory rate.

4.3         During the order process, the Customer can choose among the available methods of payment.

4.4         If payment by invoice is available, payment is to be made immediately upon receiving the invoice. For all other payment methods, the participation fee is to be paid in advance.

4.5         If third parties are used to process payment, e.g. PayPal (https://www.paypal.com), their general terms and conditions shall apply.


5. Technical requirements for participation in live webinars

5.1         When taking part in a live online seminar/webinar, each participant must meet the minimum requirements (internet connection, current browser version, download a program from the webinar platform if necessary, speakers or headset) and test these before the online seminar/webinar.

5.4         Failure to meet the technical requirements for which the Participant is responsible does not release the Participant from the contractual obligation to pay. In so far as a Participant does not report any technical problems during a webinar and no such notifications are evident from the recording either, participation shall be considered to have taken place.

5.6         If online seminars/webinars are offered permanently as a recording, the Organiser points out that it may not be possible to access the course e.g. due to maintenance or force majeure.


6. Copyright

6.1         The content of all events and all materials (webinar documents, recordings that are made available, etc.) are the intellectual property of Med-Tronik GmbH (MORA Academy) or the respective instructor and are protected by copyright. They may be used exclusively by the registered Participant to whom they were made available. In particular, publication even if only in part, reproduction, distribution, and editing are prohibited as is the recording of an event in audio or video or by means of screenshots. Legal proceedings may be initiated in the event of any misuse.

6.2         The Participant agrees to respect copyright and only use the live seminar/webinars individually for their own use under the terms of the contractual agreement.


7. Duration and termination of the contract

The duration of the contract is determined by the respective webinar description. The Participant’s contractual obligations, particularly the obligation to pay, exist regardless of whether the Participant actually attends the booked webinar.


8. Rescheduling and cancellation of live webinars by the Organiser

8.1         MORA Slovenija (Postscriptum d.o.o.) reserves the right to cancel attendance events up to 4 working days before the appointed time if the minimum number of participants is not reached unless a different cancellation period is specified in the description in the online shop. If the event is canceled for this reason or because of the absence of the instructor, force majeure, or other unforeseeable events, there is no right to demand that the event be held. Participants shall be informed of the cancellation immediately in writing or via e-mail. Fees already paid will optionally be credited for participation in other events or refunded. Participants shall not assert any other claims against the Organiser.

8.2         If the instructor is absent, the Organiser reserves the right to appoint an equivalent substitute instructor. In this case, there is no entitlement to a refund of participation fees.


9. Right to cancel

Consumers have a fundamental right to cancel. More information about the right to cancel can be found in the cancellation policy.

9.1        A live online seminar/webinar booking may be canceled in writing (e.g. by fax or e-mail) not less than 5 working days before the event starts subject to payment of an administration fee of 25% of the participation fee. In the event of cancellation after this time, no participation fees shall be refunded. Receipt of the notification by the Organiser shall be decisive.


10. Place of jurisdiction, applicable law, contract language

10.1       The place of jurisdiction and place of fulfillment is the Organiser’s place of business if the Participant is a business person, a legal person under public law or a special fund under public law or has no general place of jurisdiction in Slovenia or after the conclusion of the contract, moves his place of business or habitual residence outside of the geographical area of applicability of the Slovenian Code of Civil Procedure or his place of business or habitual residence is not known at the time proceedings are instituted.

10.2       The laws of the Republic of Slovenia shall apply. This does not apply if compelling consumer protection regulations preclude such application.

10.3       The contract language is Slovenian.


11. Online Dispute Resolution

Platform of the EU Commission regarding online dispute resolution: http://ec.europa.eu/consumers/odr
We are neither obliged nor willing to take part in any consumer dispute resolution proceeding. Our email for complaints from our customers is:



These general terms and conditions apply from January 1st, 2021; earlier general terms and conditions are hereby invalid.